IT Support in Dartford

We Can Resolve Your IT Problems Rapidly

Are you looking for an IT support in Dartford that can resolve your computer problems reliably, but unsure who to choose? Finding a suitable IT support company can be a challenge, as you will never know if someone is any good until you call on their services a few times.

Furthermore, many IT support companies will insist on signing you up to a service contract before they will give you assistance.

IT Results, on the other hand, have no such requirements. We provide IT support Dartford business and residential users can depend on, without the requirement of a monthly contract.

If at any point, you decide you no longer want to use our services, you just walk away. Not that you will want to, as our customer service is second to none.

We offer remote / onsite IT support and network support to users in Dartford, and various locations across the South East.

So why not contacts us today to see how we can help you?

Pay As You Go IT Support In Dartford

Home users will often have problems with their computer systems that they cannot fix themselves, whilst businesses will suffer system issues that are often beyond the knowledge of internal staff.

To assist our Dartford users with their computer issues, we provide our Pay As You Go IT support service, whereby you can engage our assistance on an ad-hoc basis.

Our expertly trained IT support team are fully conversant with all editions of Microsoft Windows, including Home, Professional and Server editions.

We often assist users of Apple mac devices, performing software upgrades and troubleshooting system issues.

Our experts provide support for a wide range of issues, from simple windows driver updates to complete network installations.

We often assist users of Apple mac users, performing tasks such as software upgrades and troubleshooting system issues.

Our experts provide support for a wide range of issues, from installing software on single machines, to building multi-site email systems.

So Why Use Our Pay As You Go IT Support?

Rapid Problem Resolution

We have a team of expert engineers who can resolve you computer issues quickly, keeping your downtime and repair costs to a minimum.

No Monthly Contracts

Pay As You Go IT support is contract-free and can be used on an ad-hoc basis. You only pay for the time we spend resolving your problem.

IT Support on Demand

We assist our Erith business and residential clients with their computer problems, seven days a week. We can also provide out of hours help.

Support Services We Offer To Our Dartford Clients

We configure, and support, a wide range of computer software, hardware and network solutions. Some examples include the following:

Hardware Support

Windows Server Configuration
Laptop Configuration
PC / Apple Mac Configuration
Mobile Device Configuration
PC Hardware Upgrades
Hardware Procurement
Printer Configuration

Software Support

Office 365 Configuration
Server Virtualisation
Software Configuration / Upgrades
Cloud / On-Site Backup Solutions
Software Procurement
Virus and Malware Removal
Cyber Security

Network Support

Active Directory Management
Windows Server Monitoring
VPN Configuration & Support
Wi-Fi Configuration
DNS Configuration / Support
Firewall / Router Configuration
Network Security

Get in Touch

You can contact our technical support team to discuss your issue using any of the options listed on our contact us page.

Remote Access

If the issue can be fixed remotely, we will require access to your machine using remote control software.

Investigate

Once we have access to your equipment, we can then analyse what is wrong using various diagnostics.

Provide Solution

We will discuss any potential solutions with you and advise on the associated costs, prior to carrying out any repairs.

Managed IT Support Services

For businesses located in and around the Dartford area that require a more complete IT solution, we can provide you with our managed IT support service.

We can look after all of the day-to-day aspects of your IT, leaving you to focus on running your business.

Our technical support team can monitor your network and servers remotely, identifying and resolving any problems before they can affect your users.

We can implement various network security protocols to help protect your systems from external attacks, by means of Firewalls and VPN connectivity for remote access users.

Key Features Of Our Managed IT Services

Fixed Monthly Fee

For a fixed monthly fee, we can provide your business with a guaranteed level of managed IT support, tailored to your requirements. **

Virtual IT Department

We can become your IT Department, taking on all aspects of your IT Support, computer hardware and software procurement, and training.

Dedicated IT Support Team

Your staff will have unlimited access to our remote techincal support team, who will be able to fix most of the issues that arise, on the fly.

Out of Hours Availability

We can perform essential system maintenance, outside of working hours, or at weekends, keeping any potential disruption to a minimum.

Proactive Problem Resolution

Any server or network issues will be resolved on a proactive basis, either remotely or by attending site, if required.

Free IT Advisory

We will analyse your IT infrastructure periodically, and advise on any enhancements that can be implemented to improve your systems.

Cyber Security Services

We will examine your exisiting Cyber Security implementation and suggest ways of strengthening it, using the latest technologies.

Cloud Services

We can migrate your existing in-house systems to cloud services, giving increased system availability, and reduce running costs.

Note:** The monthly fee covers the cost of managing the existing IT infrastructure at the time of on-boarding with us. If additional IT systems need to be added to the support package, over time, then this will be reflected in the monthly cost.

Want expert IT support in Dartford?

GET IN TOUCH

For Business & Residential Users