IT Support Essex

IT Support in Essex

Keeping your systems functioning




Rapid Computer Support For Business & Residential Users


Are you looking for reliable computer support in Essex, but not sure who will cut the mustard?You are not alone in this regard, as many of our clients faced this question, prior to engaging our services.

At IT results, we provide a highly efficient IT Support service for both residential, and business users. What separates us from our competitors, is that there are no monthly contracts to contend with.

We have many satisfied clients dispersed across Essex, whom we assist on an ad-hoc basis, both onsite and remotely.


Pay As You Go IT Support


IT Support Essex

Home-based users will often encounter problems with their computers that they cannot resolve themselves. Businesses will also suffer system issues that cannot be resolved by internal staff.

For users in Essex who find themselves in these situations, we offer our rapid Pay As You Go IT support service.

Our highly trained support engineers are fully conversant with all flavours of Microsoft Windows Desktop and Server editions.

We provide expert support for a wide range of issues, from simple software updates to complete server installs.


So why choose our computer support services?


Rapid Problem Resolution

We have a team of expert engineers who can resolve you computer issues quickly, keeping your downtime and repair costs to a minimum.


No Monthly Contracts

Pay As You Go IT support is contract-free and can be used on an ad-hoc basis. You only pay for the time we spend resolving your problem.

IT Support on Demand

We assist our Erith business and residential clients with their computer problems, seven days a week. We can also provide out of hours help.





Some of the ways we can support users in Essex


We are able to deploy, and support, a diverse range of computer software, hardware, and network solutions. Some examples include the following:


PC Computer Image  
Hardware Support
  •   Windows Server Configuration
  •   Laptop Configuration
  •   PC / Apple Mac Configuration
  •   Mobile Device Configuration
  •   PC Hardware Upgrades
  •   Hardware Procurement
  •   Printer Configuration

Software Support Image  
Software Support
  •   Office 365 Configuration
  •   Server Virtualisation
  •   Software Configuration / Upgrades
  •   Cloud / On-Site Backup Solutions
  •   Software Procurement
  •   Virus and Malware Removal
  •   Cyber Security

Internet Router Image  
Network Support
  •   Active Directory Management
  •   Windows Server Monitoring
  •   VPN Configuration & Support
  •   Wi-Fi Configuration
  •   DNS Configuration / Support
  •   Firewall / Router Configuration
  •   Network Security










Need your IT problems resolved double-quick?


Contact Us
Get in Touch

You can contact our technical support team to discuss your issue using any of the options listed on our contact us page.


Remote Machine Access
Remote Access

If the issue can be fixed remotely, we will require access to your machine using remote control software.


Problem Analysis
Investigate

Once we have access to your equipment, we can then analyse what is wrong using various diagnostics.


Computer Repair
Provide Solution

We will discuss any potential solutions with you and advise on the associated costs, prior to carrying out any repairs.





Managed IT Support in Essex


IT Support Image

If you are a business located in Essex and require a more comprehensive service, we can provide you with our managed IT support solution.

We take on the management of your computer support, leaving you to concentrate on running your business.

Our computer support team can monitor your networks and servers, identifying and resolving any problems before they can affect your users.

Should we be unable to resolve your system issues remotely, we will aim to attend your site in Essex, the same day, to effect any repairs.


Key Features Of Our Managed IT Support


Fixed Monthly Fee

For a fixed monthly fee, we can provide your business with a guaranteed level of managed IT support, tailored to your requirements. **


Virtual IT Department

We can become your IT Department, taking on all aspects of your IT Support, computer hardware and software procurement, and training.


Dedicated IT Support Team

Your staff will have unlimited access to our remote techincal support team, who will be able to fix most of the issues that arise, on the fly.


Out of Hours Availability

We can perform essential system maintenance, outside of working hours, or at weekends, keeping any potential disruption to a minimum.


Proactive Problem Resolution

Any server or network issues will be resolved on a proactive basis, either remotely or by attending site, if required.


Free IT Advisory

We will analyse your IT infrastructure periodically, and advise on any enhancements that can be implemented to improve your systems.


Cyber Security Services

We will examine your exisiting Cyber Security implementation and suggest ways of strengthening it, using the latest technologies.


Cloud Services

We can migrate your existing in-house systems to cloud services, giving increased system availability, and reduce running costs.



Note:** The monthly fee covers the cost of managing the existing IT infrastructure at the time of on-boarding with us. If additional IT systems need to be added to the support package, over time, then this will be reflected in the monthly cost.



For trusted computer support in Essex...

GET IN TOUCH