Are you looking for reliable IT support in Kent, but unable to determine who might be a suitable candidate for your requirements? You are not alone in this regard, as many of our clients faced this question, prior to engaging our services.
At IT results, we provide fast and efficient computer support for residential, and business users in Kent.
How we differ from our competitors, is that we do not sign our clients up to monthly service contracts.
We have numerous satisfied clients in Kent, and various locations across the South East, whom we assist on an ad-hoc basis, both remotely and at their premises.
Many home users will encounter problems with their computers that they cannot resolve themselves. Similarly, businesses will suffer system issues that cannot be resolved by internal staff.
To assist users in Kent with these kind of issues, we offer a Pay As You Go IT support service.
Our expertly trained IT support engineers are fully conversant with all flavours of Microsoft Windows Desktop and Server editions.
We provide comprehensive support for a wide range of issues, from simple software updates to complete server installs.
If you have Apple Mac devices, we can effect software upgrades, and troubleshoot any system issues.
If you have Apple Mac devices, we can effect software upgrades, and troubleshoot any system issues.
Rapid Problem Resolution
We have a team of expert engineers who can resolve you computer issues quickly, keeping your downtime and repair costs to a minimum.
No Monthly Contracts
Pay As You Go IT support is contract-free and can be used on an ad-hoc basis. You only pay for the time we spend resolving your problem.
IT Support on Demand
We assist our Erith business and residential clients with their computer problems, seven days a week. We can also provide out of hours help.
We are able to configure, and support, a diverse range of computer hardware, network and software solutions. Some examples include:
Call our IT support team on 0203 488 8940 to discuss your issue. Alternatively, get in touch via our contact us page.
You will need to provide us with remote access to your equipment, so we can diagnose what the problem is.
We will offer potential solutions to your issue, and advise on the associated costs, prior to carrying out any repairs.
If you are a business located in Kent and require a more comprehensive service, we can provide you with our Managed IT services solution.
We can take on the daily management of your IT infrastrcture, leaving you to concentrate on running your business.
Our remote IT support team can monitor your networks and servers, identifying and resolving any problems before they can affect your users.
We can also analyse your network security and look at ways of strengthening it, through the introduction of new firewalls and VPN technologies.
Fixed Monthly Fee
For a fixed monthly fee, we can provide your business with a guaranteed level of managed IT support, tailored to your requirements. **
Virtual IT Department
We can become your IT Department, taking on all aspects of your IT Support, computer hardware and software procurement, and training.
Dedicated IT Support Team
Your staff will have unlimited access to our remote techincal support team, who will be able to fix most of the issues that arise, on the fly.
Out of Hours Availability
We can perform essential system maintenance, outside of working hours, or at weekends, keeping any potential disruption to a minimum.
Proactive Problem Resolution
Any server or network issues will be resolved on a proactive basis, either remotely or by attending site, if required.
Free IT Advisory
We will analyse your IT infrastructure periodically, and advise on any enhancements that can be implemented to improve your systems.
Cyber Security Services
We will examine your exisiting Cyber Security implementation and suggest ways of strengthening it, using the latest technologies.
Cloud Services
We can migrate your existing in-house systems to cloud services, giving increased system availability, and reduce running costs.
Note:** The monthly fee covers the cost of managing the existing IT infrastructure at the time of on-boarding with us. If additional IT systems need to be added to the support package, over time, then this will be reflected in the monthly cost.
Need reliable IT support in Kent?