IT Support Erith

IT Support in Erith

Your Problems Resolved on Demand




For No Nonsense IT Support, Talk To Us


Are you looking for reliable IT support in Erith who can manage all your computer issues, but unsure who to choose?

Getting the right advice, at a reasonable price, can be challenging, as you will never know if an IT support company are any good until you have engaged their services.

Added to which, many computer support companies will require you to sign up to a service contract before they will assist you.

However, IT Results, do not make such stipulations.

We provide IT support Erith business and residential users can rely on, without having to sign any monthly contracts. If at any time, you decide you no longer require our computer support services, you just walk away. Not that you will want to, as we provide value for money!

We offer remote and onsite IT support to users in Erith and the surrounding areas, including Dartford and Bexley. So why not get in touch to see how we can help you today?


Pay As You Go IT Support


IT Support in Erith

Home users will often encounter problems with their computers that they cannot fix themselves, and businesses will normally suffer system issues that are way beyond the knowledge of internal staff.

To help users in these situations, we offer our Pay As You Go IT support solution.

Our highly trained IT support team who are fully conversant with all editions of Microsoft Windows, including Home, Professional and Server editions.

We can assist users of Apple mac devices, performing software upgrades and troubleshooting system issues.

We can provide support for a wide range of issues, from windows driver updates to complete network installations.

We can provide support for a wide range of issues, from simple windows driver updates to complete network installations.


Rapid Problem Resolution

We have a team of expert engineers who can resolve you computer issues quickly, keeping your downtime and repair costs to a minimum.


No Monthly Contracts

Pay As You Go IT support is contract-free and can be used on an ad-hoc basis. You only pay for the time we spend resolving your problem.

IT Support on Demand

We assist our Erith business and residential clients with their computer problems, seven days a week. We can also provide out of hours help.





Pay As You Go IT Support Services We Offer


We can implement, and support, a wide range of computer hardware, software and network solutions for our Erith clients. Some examples include the following:


PC Computer Image  
Hardware Support
  •   Windows Server Configuration
  •   Laptop Configuration
  •   PC / Apple Mac Configuration
  •   Mobile Device Configuration
  •   PC Hardware Upgrades
  •   Hardware Procurement
  •   Printer Configuration


Software Support Image  
Software Support
  •   Office 365 Configuration
  •   Server Virtualisation
  •   Software Configuration / Upgrades
  •   Cloud / On-Site Backup Solutions
  •   Software Procurement
  •   Virus and Malware Removal
  •   Cyber Security


Internet Router Image  
Network Support
  •   Active Directory Management
  •   Windows Server Monitoring
  •   VPN Configuration & Support
  •   Wi-Fi Configuration
  •   DNS Configuration / Support
  •   Firewall / Router Configuration
  •   Network Security










Got An Urgent IT Problem?


Contact Us
Get in Touch

You can contact our technical support team to discuss your issue using any of the options listed on our contact us page.


Remote Machine Access
Remote Access

If the issue can be fixed remotely, we will require access to your machine using remote control software.


Problem Analysis
Investigate

Once we have access to your equipment, we can then analyse what is wrong using various diagnostics.


Computer Repair
Provide Solution

We will discuss any potential solutions with you and advise on the associated costs, prior to carrying out any repairs.






Managed IT Support Solutions


IT Support Erith Image

For businesses located in and around the Erith area, requiring a more comprehensive solution, we can provide you managed IT support.

We can manage all the daily aspects of your IT installation, leaving you to concentrate on running your business.

Our engineers can monitor your network and servers remotely, identifying and repairing any problems before they can affect your users.

We can implement various network security solutions to help protect your IT systems from coming under attacks via the Internet, including Firewalls and VPN connections for remote workers.


Features Of Our Managed IT Services


Fixed Monthly Fee

For a fixed monthly fee, we can provide your business with a guaranteed level of managed IT support, tailored to your requirements. **


Virtual IT Department

We can become your IT Department, taking on all aspects of your IT Support, computer hardware and software procurement, and training.


Dedicated IT Support Team

Your staff will have unlimited access to our remote techincal support team, who will be able to fix most of the issues that arise, on the fly.


Out of Hours Availability

We can perform essential system maintenance, outside of working hours, or at weekends, keeping any potential disruption to a minimum.


Proactive Problem Resolution

Any server or network issues will be resolved on a proactive basis, either remotely or by attending site, if required.


Free IT Advisory

We will analyse your IT infrastructure periodically, and advise on any enhancements that can be implemented to improve your systems.


Cyber Security Services

We will examine your exisiting Cyber Security implementation and suggest ways of strengthening it, using the latest technologies.


Cloud Services

We can migrate your existing in-house systems to cloud services, giving increased system availability, and reduce running costs.



Note:** The monthly fee covers the cost of managing the existing IT infrastructure at the time of on-boarding with us. If additional IT systems need to be added to the support package, over time, then this will be reflected in the monthly cost.



Need reliable IT support in Erith?

GET IN TOUCH